Play Interactive Privacy Policy

Effective Date: February 3, 2023

Last Updated: October 31, 2025

Version 2.0

1. Introduction

Play TCG! LLC (doing business as Play Interactive and Play! TCG) (“Play Interactive,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how we collect, use, and safeguard information obtained through our websites and services, including www.playinteractive.gg, www.playtcg.gg, and any digital or in-person experiences operated by us (collectively, the “Sites” or “Services”).

Our Sites and Services are intended for users located in North America and Latin America, including the United States, Canada, Mexico, Brazil, and other countries within the region where we operate events or promotions.

We process personal information in accordance with applicable U.S. laws (including the California Consumer Privacy Act (CCPA) and the Children’s Online Privacy Protection Act (COPPA)). For users in Canada, Mexico, Brazil, and other Latin American countries, we handle personal information consistent with applicable regional privacy principles and laws (such as PIPEDA, LFPDPPP, and LGPD) to the extent required.

We do not intentionally target or process data from individuals located in Europe, the United Kingdom, or other regions governed by the General Data Protection Regulation (GDPR) or similar non-Americas privacy laws.

2. Information We Collect

We collect personal information you voluntarily provide when you:
- Sign up for events, contests, or promotions;
- Contact us through email or online forms;
- Make a purchase or transaction; or
- Participate in our on-site activations or surveys.

This may include your:
- Name, mailing address, email address, and phone number;
- Billing and payment information (such as credit card number and billing address); and
- Any other information you choose to share voluntarily.

We may also automatically collect certain technical information, such as your IP address, browser type, device ID, access times, and referring URLs, to analyze traffic and improve our Sites.

Play Interactive collects and processes personal information only from users located in North and Latin America. If we become aware that we have inadvertently collected information from an individual outside this region, we will promptly delete it.

3. Use of Your Information

We use personal information to:
- Operate and deliver the products and services you request;
- Process transactions and send related communications;
- Provide event updates, news, or marketing (if you opt in);
- Improve our Sites and Services; and
- Comply with legal and regulatory requirements.

We may also use aggregated or de-identified data for analytics and business insights.

4. Sharing Information with Third Parties

We do not sell, rent, or lease personal information for monetary gain. We may share information with trusted partners who assist us in operating our business, such as:
- Payment processors;
- Event management vendors;
- Email or marketing service providers; and
- Hosting or data-storage providers.

All such partners are required to maintain the confidentiality of your information and to use it only for the purposes we specify.

We may also disclose information when required by law or to protect our rights, property, or safety.

5. Cookies and Tracking Technologies

Our Sites may use cookies or similar technologies to enhance user experience, analyze usage patterns, and support basic functionality. You can adjust your browser settings to decline cookies, but some features may not function properly if you do so.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law (for example, to comply with tax or accounting obligations).

7. Security of Your Information

We implement commercially reasonable technical and organizational measures to protect personal information against unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:
- Access and review of the information we hold about you;
- Request for correction or deletion; and
- Opt-out of marketing communications.

To exercise these rights, contact us using the information below. We will verify your request and respond in accordance with applicable law.

9. Children Under Thirteen

We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under the age of 13 in the United States. If we learn that such information has been collected without parental consent, we will delete it promptly.

10. External Links

Our Sites may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

11. Policy Changes

We may update this Privacy Policy periodically. When we do, we will revise the “Last Updated” date above and post the revised version on our Sites. If changes are material, we may also notify you via email or a site banner.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Play TCG! LLC (d/b/a Play Interactive and Play! TCG)
Email: privacy@playinteractive.gg
Address: 5900 Balcones Drive Ste 100, Austin, TX 78731

If you access our Sites from outside North or Latin America, you do so at your own initiative and are responsible for complying with any local laws.