“Wanted Ace” Replacement Card Request Policy

Effective Date: November 1, 2025

Overview

This Replacement Card Request Policy (the “Card Request Policy”) constitutes an agreement between Play TCG! LLC (“Play!TCG”, “Company”, “we”, “our”, or “us”) and our affiliates, subsidiaries, and divisions (collectively, “Affiliates”, or each as identified below) and you. Your use of our Services (as defined below) is governed by this Card Request Policy and our Privacy Policy, available at https://playinteractive.gg/privacy-policy (the “Privacy Policy”), which is incorporated by reference herein, each of which may be amended from time to time and effective upon posting (collectively, “Agreement”).

References in this Agreement to “you” or “your” mean you as a Qualified individual who is choosing to mail an incorrect printing of SP OP13-119 Portgas.D.Ace (“Wanted Ace”) as shown in the below image, ignoring the “SAMPLE” watermark (the “Misprint”), in order to receive a replacement of this card with the correct card text. By submitting a form for this replacement, you expressly accept and agree to be bound by the terms and conditions of this Agreement.

SP OP13-119 Portgas.D.Ace (“Wanted Ace”) (the “Misprint”)

In order to be a Qualified applicant, you must:

Have validly purchased the Misprint or any package containing the Misprint directly from us or from an authorized retailer or distributor;
Provide proof of purchase in the form of a receipt, order confirmation, written explanation, and/or other reasonable documentation as requested by us; and
Submit a claim via the Form within thirty (30) days of the original purchase.

Reference in this Agreement to “Services” entail the following:

The receipt of a Misprint that you would like to have replaced with the corrected version
The confirmation of the provided card’s authenticity
The packaging and shipping of the replacement Wanted Ace card to your provided address
The distribution of the appropriate tracking number to you once shipped

Reference in this Agreement to “Form” refer to the Form https://forms.fillout.com/t/h7M4QWo5Usus which you must fill out to be eligible for a replacement Wanted Ace card.

IF YOU DO NOT AGREE TO THIS AGREEMENT, YOU MAY NOT TRADE IN YOUR COPY OF WANTED ACE FOR A REPLACEMENT. THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION PROVISION REQUIRING ALL CLAIMS TO BE RESOLVED BY WAY OF BINDING ARBITRATION, AND ALSO CONTAINS A CLASS ACTION AND JURY TRIAL RIGHT WAIVER. Please carefully review Sections 10-15 of this Agreement for more information.

Updates
A. We may periodically update and improve our Policies and Services, and we may at times add, change, or remove features, and this Agreement may also need to change. The current version of this Agreement is posted on https://airtable.com/appGNbrWbCOfUiHxN/pagvyOhzRfRd1986R/form and will be effective upon posting, provided, however, that any amendment or modification to the arbitration, class action waiver, waiver of jury trial, or any other provisions applicable to dispute resolution (see the “Dispute Resolution” Section below) shall not apply to any Disputes (as defined in that Section) arising prior to the applicable amendment or modification. You are encouraged to review the Agreement from time to time for any possible changes. You must discontinue use of our Services if you do not agree to any terms of this Agreement.
Use By Minors. We do not knowingly collect or solicit Personal Information from children under 18. If you are under 18, please do not attempt to create an account or send any Personal Information about yourself to us. If we learn we have collected Personal Information from a child under 18, we will delete that information. If you believe that a child under 18 may have provided us Personal Information, please contact us by emailing contact@playtcg.gg.

If a minor wishes to have their incorrect Wanted Ace replaced, the Form is to be filled out by a parent or guardian instead.

Personal Information. We will maintain and use your “Personal Information” as defined in and according to our Privacy Policy, and which may be modified from time to time in our discretion, which modifications are effective as of the date posted on the Privacy Policy. Your continued use of our Services indicates that you agree with such modifications. After completion of Services, your personal information that was provided for the explicit purpose of the above defined Services will be deleted.
Contact Information. You are responsible for correctly and accurately inputting your Personal Information while completing the Form. Once completed, any alterations or changes of the Form are unable to be made.
Investigation and Disclosure of Information
A. You acknowledge that we have the right to investigate and prosecute violations of this Agreement, including intellectual property, publicity and privacy rights, infringement, and website security issues, to the fullest extent of the law. We may involve and cooperate with law enforcement authorities in prosecuting users who violate this Agreement. You acknowledge that we have no obligation to monitor your access to or use of our Services, but we have the right to do so for the purpose of operating our business, to ensure your compliance with this Agreement, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental or regulatory body, or law enforcement.
B. You understand and agree that we may disclose your Personal Information if required or requested to do so by law, court order, legal process, or subpoena, including to respond to any government or regulatory request (after, if permitted, giving reasonable notice to you and using commercially reasonable efforts to provide you with the opportunity to seek a protective order or the equivalent (at your expense), or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or our Affiliates or partners, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce this Agreement (including for billing and collection purposes), take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our Services or reputation; or, (c) to exercise or protect the rights, property, or the safety of our company, our users or others.
C.We reserve the right, but assume no obligation, to monitor any activity associated with our Services. We may investigate any complaints or reported violation of our policies and take any action that we deem appropriate, with or without notice to you. Such action may include, but is not limited to, issuing warnings, suspension or termination of Service.. We reserve the right and have absolute discretion, to remove, screen or edit any content that violates this Agreement or is otherwise objectionable. You agree that we shall not be liable to you for such loss or damages, in any circumstances, related to such investigation.
Proprietary Rights
A. Ownership of Company Materials.
The Services, the website(s) and Form used to administer the Services, and all content, data, source and object code, databases, functionality, software, designs, audio, video, text, photographs, and other material made available by Company (collectively, “Company Materials”), together with all associated intellectual property and proprietary rights (including copyrights, trademarks, trade dress, domain names, database rights, trade secrets, and other rights, whether registered or unregistered), are owned by Company or its licensors and are protected by U.S. and international laws. Other than the limited license expressly granted in Section B below, no rights are granted to you by implication or otherwise. Title and all rights in and to the Company Materials remain with Company.
B. Limited License to Use Services.
Subject to your continued compliance with this Agreement, Company grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Company Materials solely as necessary to (i) submit the Form, (ii) ship your Misprint for authenticity confirmation, and (iii) receive the replacement card and related communications (the “Permitted Purpose”). Any other use is strictly prohibited.
C. Restrictions.
You shall not, and shall not permit any third party to: (i) copy, reproduce, modify, adapt, translate, create derivative works of, publicly perform or display, republish, upload, post, transmit, sell, license, or otherwise exploit the Company Materials except for the Permitted Purpose; (ii) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or underlying ideas of any software made available through the Services; (iii) remove, alter, or obscure any copyright, trademark, or other proprietary notices; (iv) access or use the Services for competitive analysis, benchmarking, or to build a competing product or service; or (v) use any data mining, robots, or similar data-gathering or extraction methods.
D. User Submissions for Verification.
To the extent you provide photographs, images, descriptions, serial/print markings, shipping details, or other materials to facilitate authenticity confirmation or shipping (collectively, “Verification Materials”), you represent and warrant that you have all necessary rights in such Verification Materials and that they do not infringe any third-party rights. You grant Company a worldwide, royalty-free, non-exclusive license to host, store, reproduce, display, and otherwise use the Verification Materials solely to operate, provide, improve, and document the Services (including fraud prevention and audit/log keeping). Company may anonymize or aggregate Verification Materials for internal analytics and quality assurance. Except as required by law or as described in the Privacy Policy, Company will not publicly display your Verification Materials. For clarity, Feedback is governed by the “Feedback” section of this Agreement.
E. Third-Party Rights and Attributions.
All rights in and to the ONE PIECE franchise and the ONE PIECE CARD GAME (including card names, character names, artwork, logos, and other related intellectual property) are owned by their respective rights holders (including without limitation Shueisha, Toei Animation, Eiichiro Oda, Bandai Co., Ltd., and/or Bandai Namco entities). Company does not claim ownership of, and this Agreement does not transfer, any rights in such third-party intellectual property. References to third-party products or marks are for identification purposes only and do not imply sponsorship, endorsement, or affiliation unless expressly stated.
F. Trademarks.
The names, logos, product and service names, designs, and slogans of Company and its Affiliates (the “Company Marks”) are trademarks of Company or its licensors. You must not use the Company Marks without Company’s prior written permission. All other names, logos, and marks are the property of their respective owners.
G. Reservation of Rights.
Except for the limited license expressly granted in Section B, Company and its licensors reserve all rights, title, and interest in and to the Company Materials and Company Marks. No additional licenses are granted by estoppel, implication, or otherwise.
H. Confidentiality of Anti-Counterfeit Measures.
You acknowledge that Company’s anti-counterfeit review processes, criteria, databases, and tools constitute Company’s confidential information and trade secrets. You agree not to disclose, publish, or attempt to circumvent such measures and not to use them for any purpose other than the Permitted Purpose.
Reservation of Rights. All rights not expressly granted by us herein are reserved. Failure to exercise such right at any time shall not be deemed a waiver of our right to exercise the same at a later date.
Disclaimers
A. THE SERVICES AND THE CONTENT, MATERIALS, INFORMATION INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, VIDEOS, AND LINKS, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER STATUTORY OR IMPLIED OTHER THAN AS EXPRESSLY STATED HEREIN. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND WARRANTIES ARISING FROM COURSE OF DEALING, OR COURSE OF PERFORMANCE OR USAGE OF TRADE. DEPENDING ON THE STATE IN WHICH YOU RESIDE SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR THE ACTIONS OR INFORMATION OF THIRD PARTIES, AND YOU RELEASE US FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED.
Limitation of Liability
A. WE SHALL NOT BE LIABLE FOR ANY DAMAGES YOU OR ANY OTHER PERSON OR COMPANY MAY SUFFER. NOTWITHSTANDING THE FOREGOING, YOU AGREE THAT IN NO EVENT WILL WE BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR OTHER CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOST PROFITS AND DAMAGES RELATED TO CORRUPTION OR DELETION OF THE SERVICES) ARISING OUT OF OR IN RELATION TO THIS AGREEMENT OR YOUR USE OR INABILITY TO USE THE SERVICE (INCLUDING, BUT NOT LIMITED TO, INOPERABILITY OF OUR OR OUR CONTRACTORS’ SERVERS), REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF, KNEW, OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF DIRECT DAMAGES DO NOT SATISFY A REMEDY. THIS INCLUDES, BUT IS NOT LIMITED TO, ANY ACTION TAKEN IN CONNECTION WITH AN INVESTIGATION BY US OR LAW ENFORCEMENT AUTHORITIES REGARDING YOUR OR ANY THIRD PARTY’S USE OF THE WEBSITE, ANY LOSS THAT MAY OCCUR DUE TO ANY LOSS OF THE SERVICE, ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SERVICE, THE NON-DELIVERY OR MIS-DELIVERY OF DATA BETWEEN YOU AND US, EVENTS BEYOND OUR REASONABLE CONTROL, THE NON-RECOGNITION OF OUR HOSTING SERVERS, THE PROTECTION OR PRIVACY OF ELECTRONIC MAIL OR OTHER INFORMATION TRANSFERRED THROUGH THE INTERNET OR ANY OTHER NETWORK PROVIDER OR SERVICE ITS CUSTOMERS MAY UTILIZE, OR THE APPLICATION OF ANY POLICY SET FORTH HEREIN.
B. YOU ACKNOWLEDGE AND AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH US, OUR OWNERS, SUBSIDIARIES, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, REPRESENTATIVES, AND LICENSORS ARISING OUT OF OR RELATING TO OUR SERVICES OR ANY OTHER CONTENT IS TO STOP USING OUR SERVICES. YOU ACKNOWLEDGE AND AGREE THAT WE, OUR OWNERS, SUBSIDIARIES, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, REPRESENTATIVES, AND LICENSORS ARE NOT LIABLE FOR ANY ACT OR FAILURE TO ACT BY THEM OR ANY OTHER PERSON OR COMPANY REGARDING CONDUCT, COMMUNICATION OR CONTENT ON THE WEBSITE. IN NO CASE SHALL THE TOTAL AGGREGATE LIABILITY OF US, OUR OWNERS, SUBSIDIARIES, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, REPRESENTATIVES, AND LICENSORS TO YOU EXCEED THE GREATER OF (A) THE AMOUNT THAT YOU PAID TO US FOR THE PARTICULAR SERVICE OR TRANSACTION FOR WHICH LIABILITY IS ALLEGED, AND (B) TWENTY (US$20).
C. SOME STATES OR COUNTRIES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR OTHER WARRANTY LIMITATIONS OR OTHER RESTRICTIONS, IN WHICH CASE THE ABOVE EXCLUSIONS OR RESTRICTIONS DO NOT APPLY TO YOU, BUT ONLY TO THE EXTENT REQUIRED BY APPLICABLE LAW.
D. NOTICE TO CALIFORNIA RESIDENTS: IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE §1542, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”
E. IF YOU ARE A USER OF OUR SERVICES FROM NEW JERSEY, CERTAIN LIMITATIONS IN THESE TERMS ARE INAPPLICABLE OR UNENFORCEABLE WITHIN NEW JERSEY. NOTWITHSTANDING ANYTHING STATED TO THE CONTRARY IN THESE TERMS, WITHIN NEW JERSEY: (A) WE DO NOT LIMIT OUR LIABILITY BASED ON OUR NEGLIGENCE, GROSS NEGLIGENCE, OR INTENTIONAL CONDUCT; (B) WE DO NOT LIMIT OUR LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE THAT OCCUR ON OUR PROPERTY; AND, (C) THERE IS NO WAIVER OF YOUR RIGHT TO ATTORNEYS’ FEES. THESE PROVISIONS ARE ENFORCEABLE ONLY TO THE FULL EXTENT PERMITTED BY NEW JERSEY LAW. THE PROVISIONS OF THIS SUBSECTION 13.E ONLY APPLY TO GOODS AND SERVICES USED FOR PERSONAL, FAMILY, AND HOUSEHOLD PURPOSES.
Indemnification
A. You agree to indemnify and hold harmless Company and its Affiliates, (and their respective employees, directors, agents, representatives, successors and assigns) from and against any and all claims, costs, losses, damages, judgments, penalties, interest and expenses (including reasonable attorneys’ fees) arising out of any Claim that arises out of or relates to: (i) any actual or alleged breach of your representations, warranties, or obligations set forth in this Agreement; or (ii) any actual or alleged infringement of any intellectual property or proprietary rights. For purposes hereof “Claim” means any allegation, claim, action, audit, investigation, inquiry or other proceeding instituted by a person or entity. We may require you to defend us as part of such indemnification, or we may control the defense of any Claim, the cost of which you will reimburse as part of the indemnity.
Applicable Law.
A. You agree that our Services shall be deemed to have occurred in the State of Texas, USA. The laws of the State of Texas govern this Agreement and all of its terms and conditions, without giving effect to any principles of conflicts of laws.
Dispute Resolution
A. Time Limitation. Any claim or action against us must be brought within twelve (12) months of the cause arising, otherwise such claim or action is permanently barred.
B. MANDATORY BINDING ARBITRATION

Other than for the grounds set forth in Section 17.C below (labeled “Exceptions to Agreement to Arbitrate”), in the event of any dispute, claim, question or disagreement arising from or relating to the Terms or the breach thereof or the access or use of our Services, the parties hereto shall use reasonable efforts to settle the dispute, claim, question, or disagreement. To this effect, the parties shall consult and negotiate with each other in good faith and, recognizing their mutual interests, attempt to reach a just and equitable solution satisfactory to both parties. If the parties do not reach such solution within a period of thirty (30) days, then, upon notice by either party to the other, such dispute, claim, question or disagreement shall be resolved by binding arbitration in Dallas County, Texas in accordance with the Commercial Arbitration Rules of the American Arbitration Association (the “AAA”), subject to the limitations of this Section 17. This agreement to arbitrate will be specifically enforceable under the prevailing law of any court having jurisdiction. Notice of a demand for arbitration shall be filed in writing with the other party hereto and with the AAA. The demand for arbitration shall be made within a reasonable time after the dispute has arisen, and in no event shall any such demand be made after the date when institution of legal or equitable proceedings based on such dispute would be barred by the applicable statute of limitations. The parties agree that one (1) arbitrator shall arbitrate the dispute. The arbitrator shall be selected by the joint agreement of the parties, but if the parties do not so agree within twenty (20) days after the date of the notice of a demand for arbitration referred to above, the selection shall be made pursuant to the Commercial Arbitration Rules of the AAA from the panels of business arbitrators maintained by the AAA. The decision of the arbitrator shall be made in writing and shall be final. Judgment may be entered upon it in any court having jurisdiction thereof, and the decision shall not be subject to vacation, modification or appeal, except to the extent permitted by Sections 10 and 11 of the Federal Arbitration Act, the terms of which Sections the parties agree shall apply. The expenses of arbitration, including the fees and expenses of the arbitrator and the AAA, shall be shared equally by the parties.
The arbitrator will have no authority to award attorneys’ fees, punitive damages, or any other monetary relief not measured by the prevailing party’s actual damages and each party irrevocably waives any claim thereto. The award may include equitable relief. The arbitrator will not make any ruling, finding, or award that does not otherwise conform to the Terms. The arbitrator may render a summary disposition relative to all or some of the issues, provided that the responding party has had an adequate opportunity to respond to any such application for such disposition.
The parties agree to treat all aspects of the arbitration as confidential, as provided in the AAA Rules. Before making any disclosure permitted by the Rules, a party shall give written notice to the other party and afford such a party a reasonable opportunity to protect its interests. Further, judgment on the arbitrators’ award may be entered in any court having jurisdiction.

Exceptions to Agreement to Arbitrate. You and we agree that we may bypass arbitration and go to court to resolve disputes relating to: (a) your or our intellectual property (e.g., trademarks, trade dress, domain names, trade secrets, copyrights or patents), or (b) your violation of the restrictions on use. You agree that any action at law or in equity, as permitted in this Agreement, arising out of or relating to this Agreement shall be filed only in state or federal court located in Dallas County, Texas and you hereby irrevocably and unconditionally consents and submits to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these terms and conditions.
Class Action Waiver. Other than to the extent prohibited by applicable law, any proceedings to resolve or litigate any dispute in any forum will be conducted solely on an individual basis. You agree that neither you nor we will seek to have any dispute heard as a class action or in any other proceeding in which either party acts or proposes to act in a representative capacity, and each party hereby waives any right to assert consolidated claims with respect to any disputes subject to arbitration under these Terms or any disputes between the parties. No arbitration or proceeding will be combined with another without the prior written consent of all parties to all affected arbitrations or proceedings.
Waiver of Jury Trial. Other than to the extent prohibited by applicable law, each party irrevocably and unconditionally waives any right we or you may have to a trial by jury for any legal action arising out of or relating to these Terms or the transactions contemplated hereby.
General Provisions
A. Entire Agreement. This Agreement, including any terms and conditions, attachments or policies incorporated herein by reference, and the general terms and conditions , including but not limited to the Privacy Policy, found at this link https://playinteractive.gg/privacy-policy, and any amendments or addendums incorporated by reference, constitute the entire agreement of the parties with respect to the subject matter hereof, and supersede all prior and contemporaneous agreements, claims, representations, and understandings of the parties in connection with the subject matter hereof. In the event of and to the extent of any conflict between this Agreement and any specific terms and conditions associated with a Company Form submission, the terms and conditions of that submission shall prevail.
B. No Agency. We are not the agent, fiduciary, trustee, or other representative of you. Nothing expressed or mentioned in or implied from this Agreement is intended or shall be construed to give to any person other than the parties hereto any legal or equitable right, remedy, or claim under or in respect to this Agreement. This Agreement and all of the representations, warranties, covenants, conditions, and provisions hereof are intended to be and are for the sole and exclusive benefit of Company and you.
C. Severability. If any provision of this Terms of Service Agreement shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.
D. No Waiver. Nothing contained herein shall be construed as a waiver by us of any of our rights or remedies described in this Agreement unless the waiver is in writing and signed by our authorized agent. No delay or omission by us in exercising our rights or remedies will impair or be construed as a waiver. Any single or partial exercise of a right or remedy will not preclude further exercise of any other right or remedy. Our failure to enforce the strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provisions of this Agreement.
E. Assignment. You may not assign, convey, or transfer (whether by contract, merger or operation of law) (collectively, “assign” or variants) this Agreement, in whole or in part, without our prior written consent, which may be granted or withheld by us in our sole discretion. Any attempted assignment in violation of this Agreement will be of no power or effect. We may assign this Agreement freely at any time without notice. Subject to the foregoing, this Agreement will bind and inure to the benefit of each party’s permitted successors and assigns. You hereby consent to our disclosure, transfer, and/or assignment of your personal information in connection with a merger, consolidation, restructuring, financing, sale, or other transaction or pursuant to any court proceeding. In addition, if a potential buyer is interested in purchasing us, you agree that we may provide the potential buyer with your Personal Information on a confidential basis and subject to the use restrictions in this Agreement.
F. Communications. By submitting the Form and providing us any Personal Information, you agree to and do hereby consent to receive mail and electronic communications (email, text/SMS and by telephone) from us and/or by physical communications (e.g. paper mail) concerning information and/or our Services (collectively, “Communications”). Communications may be those that we are required to send to you by law concerning us, your account or information, or the Services (“Required Communications”). The Communications may also be those that we send to you for other reasons. You may opt out of receiving all Communications, other than Required Communications, via email by sending a notice to us that identifies your full name, TCG+ Membership Number and email address; however, you will not receive any further electronic notices from us (other than Required Communications), which notices may include important notices or announcements.
G. Contact Information. Please contact us by emailing contact@playtcg.gg with any questions regarding this Agreement.

SPECIFIC TERMS AND CONDITIONS FOR SERVICES
We shall have no liability whatsoever to you for any damage to or loss of any items unless you can reasonably demonstrate it occurred while in our custody or control. However, if we determine your replacement item(s) was lost or damaged while in our possession, your sole and exclusive remedy will be compensation based upon the lower of (a) limited to any insurance purchased through the shipment carrier at the time of submission, or (b) the replacement of the Misprint. IN NO EVENT SHALL COMPANY’S TOTAL LIABILITY EXCEED THE COST OF SHIPPING THE ITEM TO COMPANY.
Any item received without any accompany Form submission, Reference ID, and/or current contact information, or is not received within the prescribed time period will not automatically be subject to replacement. We may use reasonable efforts to assist you in making a valid claim, but if you do not follow the above-prescribed procedure, your item will be considered abandoned (“Abandoned Item”). We will not be responsible for returning Abandoned Items nor sending the Replacement Card. We may use, keep, destroy, discard, transfer, sell, donate, or give away Abandoned Items.
Items received by Company that are not the Misprint will be considered an Abandoned Item as well and may be returned.
At Company’s sole discretion, when a package is received with shipping information that does not match any information submitted by the Form, Company may return unopened package to sender.
You bear the full responsibility of the cost of shipping the Misprint to Company. Company will not reimburse and costs associated with this, invoiced or otherwise.
While it is not a requirement, Company recommends that any packages sent to Company are sent using tracking. Packages sent without tracking will not be able to have their receipt confirmed by Company.
Company will send replacement Wanted Ace with tracking and required signatures. Once the package is signed for, Company will not send a replacement package. However, if tracking number indicates that package is unable to be delivered or is otherwise “lost in the mail” Company will make reasonable attempt to resolve the situation by having the original package returned to sender.
Company will include two (2) booster packs, per relevant package received by Company, of a One Piece Trading Card Game set in the package with the replacement card as compensation for incurred shipping expenses.
By submitting the Form, you explicitly understand that the replacement Wanted Ace card(s) are being sent from Texas, USA. If you reside outside of the USA, you are solely responsible for any import fees, custom fees, or any other fees associated with receiving the package. There is no limit to the number of times that you may send Misprint in for replacement. There is no limit to the number of cards that can be included in the same package. Each package shipped should contain only Misprints from one (1) person. A package should not contain cards from two or more people.
In order to be eligible for replacement, Misprint must be a legitimate card from the One Piece Trading Card Game printed by Bandai Card Games. Any cards received that Company has reasonable suspicion of being counterfeit or otherwise illegitimate will not be replaced, not be sent back, and will be destroyed. Where proof of purchase is unavailable, a written explanation of acquisition may be submitted in lieu thereof, subject to the Company’s approval.
In order to be eligible for replacement, Misprint must be in a condition which is able to be recognized and its legitimacy confirmed. At Company’s sole discretion, a Misprint may be deemed too damaged to be replaced and will be returned to you.
Once Company has received the Misprint, please allow 6-8 weeks for processing and shipment of replacement card(s).
Feedback
By submitting any ideas or suggestions to us through our Website, email, social media sites, or other digital platforms, or through Google or other review sites, or other means related to improvements to the Services, as well as submissions, posts, communications or interactions, whether in the form of articles, comments, emails, images, photos, or other material (collectively, “Feedback”) you agree that such Feedback shall be deemed, and shall remain, our property, and you agree to and do hereby assign to us all your right, title, and interest in and to all Feedback (including without limitation intellectual property rights and a waiver of all moral rights) without compensation or further notice to you. We shall be entitled to use of the Feedback without restriction for any purpose whatsoever, commercial or otherwise, without compensation or further notice to you. None of the Feedback shall be subject to any obligation of confidentiality on our part, but, you shall not be liable for our use or disclosure of any Feedback.